Providing high-quality flood restoration services is imperative when a property owner faces water damage of any type. It is important for the home or property owner to have peace of mind in knowing that their property is in skilled hands during such a stressful and sometimes devastating time. The training and education that goes into becoming a technician in this field is as important as the result itself. The Institute of Inspection, Cleaning and Restoration Certification, or IICRC, oversees a top notch certification track allowing individuals and companies to thoroughly learn about the industry and gain detailed skills required to address any damage they come across.
The IICRC has compiled a comprehensive manual, the S-500, to put standards in place across the industry as a whole. A majority of companies choose to abide by these regulations in order to have access to continuing education and industry advancements.
The certification track offers the Journeyman and Master levels of achievement, depending upon the desired status. The Journeyman requires a minimum of one year of operational service and a 19-hour course covering everything from the impact of contamination and backflows, to the overall drying process. An additional six-hour course on flooring repair and replacement is to follow. To reach the Master level and have a leg up on the competition, one must maintain certification for three years, and complete an in-depth 21-hour course on flood restoration services. Coursework in safety, structural drying, or microbial remediation is also required.
Marketing the completion of the certification track and association with the IICRC communicates to potential customers the level of service and expertise that will be brought to the job.